Terms & Conditions

Definitions.

The Property Manager means the user who has listed properties for rental in the Rentalsystems.com Ltd database . This is typically the owner but could also be an authorised agent.

We or The Website means this website which has published the properties from the Rentalsystems.com Ltd database

Rentalsystems.com Ltd is a provider of software to facilitate the online display, booking of and payment of holiday home rentals to the consumer and holiday home manager

By clicking the checkbox you agree to the following

1.0 You are not entering into a contract with The Website or Rentalsystems.com Ltd when you make a booking using the software that we provide. Instead you are booking directly with The Property Manager. The details of the above said contract are detailed in your booking contract that you agree to when you make an online payment for your booking.

1.1 You understand that We do not upload or maintain the information on the site and cannot guarantee its accuracy.

1.2 We provide you with information and analysis regarding previous bookings (the Rentalsystems Index) and their feedback (including star ratings). This is to assist you making a choice and a decision on the whether to book a property or not. As an advertising intermediary we do not guarantee the quality of accommodation or service and complaints in the first instance should be dealt with by the property owner or authorised agent. Should you be unable to resolve a dispute, Villarenters will look to mediate where possible.

1.3 You may of course voice any disappointment or delight in your accommodation by using the feedback review system. Every booking processed by us is invited and encouraged to leave a review after their stay. You will receive an email after your stay for this purpose

1.4 Providing you follow the payment instructions that we provide to you as part of our service in facilitating your booking you will be able to pay for your booking by credit card (or debit card GBP payments only). By doing so any refunds due to cancellations or any other reason with agreement of The Property Manager. If you make any payments to The Property Manager by any means other than what We provide as part of our service we will not be able to assist you if you need to recover any losses that may be incurred

1.5 In order to facilitate your booking we charge a 4.5% processing fee, which includes all booking fees and card charges. This is non-returnable in the case of cancellation by you.